SERVICES
While technology convergence brings numerous advantages to today's enterprises, it can be a complex undertaking to build and implement a strategy that is the right fit for your business needs and goals. Getting the most out of your business processes - and the ICT (information and communications technology) infrastructure that supports them - takes the industry-leading expertise, real-world experience and wealth of technology resources available from Reel Time Imaging.
MANAGED SERVICES
RTI Managed Services provides for the supply and ongoing maintenance & support of technology, infrastructure and network management services.
RTI guarantees the highest levels of availability for your mission-critical infrastructure and key applications. Managed by a team of technical experts, we make sure the RTI applications you depend on are “always available and always secure”.
The foundation begins with multiple facilities engineered with full redundancy; a secure physical environment; multiple power and bandwidth feeds; flawless data back-up procedures; and unsurpassed network security.
A solid foundation is critical, but it’s the application that truly powers the bottom-line. We fully support and monitor every component of our solutions – around the clock, seven days a week. With continual patch, virus and intrusion protection updates, we make sure your application stays “open for business”.
Managed Services Benefits:
- Ensures a consistent level of service for reliability and performance
- Continuously improves infrastructure, tools and processes
- Easy migration to enhanced business solutions
- Maintain technology expertise
- Eliminates expensive capital investments
- More predictable cost structure
Managed Services can:
- Enable connectivity for employees, partners and sub-trades
- Ensure a consistent level of service for reliability and performance
- Ease migration to collaborative solutions
- Maintain industry-leading technology expertise
- Eliminate capital investments and administrative costs
- Optimized productivity and ROI
A Higher Level of Managed IT Services
Our services focus on the design, development and management of the infrastructure, technologies and solutions provided RTI that aid in powering your business. Our end-to-end capabilities make RTI your first choice.
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Customer Care:
From solution design through to on-going support, our highly-skilled team of network engineers, security and infrastructure experts are there for you.
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Project Managed Implementation:
Regardless of the size of the installation, our goal is to have it running as quickly and effectively as possible using best practices program/project management skills
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Real-Time Support:
Our technical team literally becomes an extension of your IT department, giving you access to some of the leading security, network and data professionals in the country.
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PROFESSIONAL SERVICES
RTI Professional Services helps customers effectively leverage the convergence of IT, while reducing complexities between applications and suppliers
IT Expertise:
- Helps you take advantage of new technologies and business processes
- Ensures your ideas are translated into practical solutions
- Offers advice and creative strategies through to the solution development implementation
Challenges for Today’s Enterprises:
- Getting the most out of your current information and technology infrastructure
- Lack of in-house expertise and technology resources
- Complex management requirements
Solutions You Need:
- Hands-on, industry leading expertise
- Access to technology resources
- Single point of contact for your information and technology needs from planning to implementation
RTI Professional Services can:
- Maximize information and technology investments
- Develop customized, flexible and scalable technology strategies
- Improve business performance, productivity and profitability
- Optimize the management and staff experiences through product and service delivery
- Extend enterprise functionality beyond traditional boundaries to meet the demands of a global economy
- Enable and improve the quality, quantity and access to services from any location
- Reduce administrative and back-office operational costs
- Enhance collaboration among employees, customers and partners
- Enable enterprise security and regulatory compliance
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What You Get:
- Vendor-neutral consulting services
- Sophisticated technology tools
- Advanced integration expertise
- Optimized strategies, tools and processes
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Business Value:
- Proven continuous change processes
- Seamless transition to advanced capabilities
- Improved performance, efficiency and profitability
- Lower operational costs
- Collaboration with suppliers and partners
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